Welcome to FolklorebyMadhvi! We are committed to providing you with a seamless shopping experience. Please review our shipping policy below for detailed information on our shipping processes.

Standard Shipping

  • Delivery Time: Standard shipping orders are typically delivered within 5-7 business days.
  • Processing Time: Orders are processed within 1-2 business days from the time the order is placed.
  • Shipping Cost: The cost of standard shipping will be calculated at checkout based on the weight and dimensions of the package, as well as the delivery location.

Free Shipping

  • Eligibility: We offer free shipping on all orders over ₹999.
  • Exclusions: Free shipping is only available for standard shipping within India. Expedited shipping options are not included in this offer.

Shipping Locations

  • Domestic Shipping: We ship to all locations within India. Our primary shipping hub is located in Gurugram, Haryana.
  • International Shipping: At this time, we do not offer international shipping. Please check back for updates on international shipping options in the future.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package online. Please allow up to 24 hours for the tracking information to become available.

Shipping Issues

If you experience any issues with your shipment, such as delays or lost packages, please contact our support team at [email protected]. We are here to assist you and ensure your order arrives promptly and in good condition.

Additional Information

  • Incorrect Addresses: Please ensure that your shipping address is correct before placing your order. FolklorebyMadhvi is not responsible for orders shipped to incorrect addresses provided by the customer.
  • Order Modifications: Once an order has been placed, it cannot be modified or canceled. Please review your order details carefully before completing your purchase.
  • Delivery Attempts: If a delivery attempt is unsuccessful and the package is returned to us, you may be responsible for additional shipping costs to re-send the package.

We appreciate your business and are dedicated to delivering your purchases as efficiently as possible. Thank you for shopping with FolklorebyMadhvi!

For any further assistance or inquiries, please reach out to us at [email protected].